
Building Prototypes in Figma
Working with both the digital marketing and development teams, I was tasked with creating app prototypes for our customers to manage their appliances at home. The goal was to ease the claims process and free up productivity for our advisors. The app needed to provide a quick, efficient way for customers with broken appliances to book expert repairs, adjust their protection plans and help with any future issues. The UI needed to be clear and to the point whilst making sure we optimised and user-tested this, and got genuine feedback from our target market.

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